**Screen:** May have micro scratches on screen. They do not impact visibility when the device is on. 100% functional.  
  **Case/Body:** Some scratches visible upon close inspection.  
  **Keyboard/Touchpad:** Visible signs of wear and some micro scratches. All keys are legible.

Acceptable

**Screen:** Light scratches that are only visible when the screen is off. 100% functional.  
  **Case/Body:** Signs of regular use only visible from a 12-inch distance but do not compromise overall appearance.  
  **Keyboard/Touchpad:** Signs of regular use only visible from a 12-inch distance but do not compromise overall appearance.

Good

**Screen:** Minor scratches, invisible when the screen is on.  
  **Case/Body:** Minor signs of wear and light scratches. Invisible from a 12-inch distance.  
  **Keyboard/Touchpad:** Minor signs of wear. Do not compromise overall use or aesthetics.

Excellent

**Screen:** No scratches, pristine.  
  **Case/Body:** Minimal to no signs of wear. Invisible from a 12-inch distance. Like-new look & feel.  
  **Keyboard/Touchpad:** Minimal to no signs of wear. Invisible from a 12-inch distance. Like-new look & feel.

Premium

Everything went perfect and i’ll definitely buy again. 

MUST BUY

My daughter saved up money to purchase a refurbished an HP Chromebook from Reebelo, through Walmart. When she received it though it was missing it's charger. A few short & courteous exchanges later, brought a "brand new" charger to our doorstep within a couple short days. They left nothing half done, they extended her warranty & issued her with a discount towards a future purchase for her trouble. Reebelo is a great place to purchase refurbished electronics from & we will be taking advantage of that discount!

GREAT service!

It was easy and simple to look for the item I wanted and delivered in a timely fashion! Thank you! 😀

It was easy and simple to look for the…

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